Don’t Be Afraid to Make Intelligent Change

Updated: Aug 30, 2019


Earlier, I shared these five important pitfalls to avoid when building a coaching culture in your organisation:

  1. Anti-role modelling

  2. Let’s take it all in-house

  3. Keep it clean

  4. One size fits all

  5. Not every conversation needs to be a coaching conversation

Now that you’re aware of the pitfalls, here is some insight on how to avoid them.


A few years ago, a very successful businessman said, “Don’t be afraid to make intelligent change.” This advice stuck with me and has served me well since. It is great advice when it comes to making maximum positive use of coaching and coaching principles within an organisation. In today’s climate (economic, political, social, environmental), change is inevitable and constant. Being afraid or hesitant to make the necessary changes within an organisation for it to thrive, or even survive, is obviously misguided. However, it’s the intelligent change that I find interesting here…


At what point and in what way do you make change? Do you react? An example of this is when organisations wait until their employees are completely stressed out and disengaged before taking any action and then “send” them to coaching to try and re-motivate them. Do you respond? You notice the early signs of strain. Performance slowly declines and leaders seem overwhelmed with the day-to-day agenda and less able to operate strategically. They are offered coaching to help them refocus and set direction. Or, are you proactive? You recognise the benefits that coaching can bring to your organisation and, rather than wait for problems to arise before introducing coaching, you embrace coaching proactively as a developmental and aspirational tool to help your organisation turn its own aspirations in to reality.


At the end of the day, coaching is going to add value at whatever point you introduce it. However, if you really want to maximise its benefits and fully leverage a return on your investment, or, even more significantly, a return on your expectations, then taking an intelligent approach to change is going to give you the best results. Each step towards building a coaching culture will reap benefits for your organisation. The concept of incrementalism also means that you will soon begin to notice the ripple effect that coaching has throughout your entire infrastructure.


In summary, the first step towards a coaching culture is mindset. In her book “Mindset,” Carol Dweck describes two types of mindset; fixed and growth. Having a growth mindset is what is going to help an organisation towards achievement and success and proactively leveraging coaching is a powerful horse to have in your stable.


To learn more about how to make the best use of coaching in your organisation, sign up for our Coaching Culture Insider. This monthly email provides resources and insider tips from leaders in organisations who have already created successful coaching cultures in addition to information we have learned from work in this field over the past 15 years. We’re here to help you bring coaching into your organisation in a way that truly makes a positive difference through developing a strategy that is just right for you, your people and your business.



Tracy Sinclair is a Professional Certified Coach (PCC) with the International Coach Federation (ICF). She is also a trained Coaching Supervisor, Mentor Coach and an ICF Assessor. Tracy trains coaches and works with managers and leaders to develop their coaching capability. She works as an international Corporate Executive and Board Level Coach, a leadership development designer and facilitator working with a wide range of organisations. Tracy also specialises in working with organisations to support them develop coaching culture. She was the President of the UK ICF from 2013-2014 and has been an ICF Global Board Director since 2016, serving as Treasurer in 2017, Global Chair in 2018 and currently holding the position of Immediate Past Chair.

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